fluxy
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AI agents for customer conversations

AI agents for the conversations your business already has

Fluxy answers your customers on WhatsApp, Instagram and your website, around the clock, and hands the conversation to your team the moment a person is needed.

Book a demo See how it works
  • Built on Meta's official APIs
  • Your accounts stay yours
  • A person steps in when needed
Every channel, one agent, one thread.

How it works

Live on your channels in three steps

Setup is a conversation in the console. Nothing goes live until you say so.

  1. Connect a channel

    WhatsApp Business, Instagram messaging or a chat widget on your site, through Meta's official APIs. Your business keeps its number and accounts.

  2. It learns your business

    From your website and the facts you approve, plus live data from your store or CRM. Only what you approve reaches the agent.

  3. It answers, and hands over when it matters

    Test it safely first. Once live, it answers on its own and brings in your team, with the whole conversation, whenever a person should decide.

What it does

One agent, your knowledge, every channel

It learns from your business, answers where customers already write, and knows when to stop and hand over.

Answers from your business

The agent learns from your website and the facts you approve. It answers questions about products, hours and services, and says so when it does not know.

Hands over when it matters

Anything the agent should not decide alone, such as a refund or a booking change, is handed to your team with the full conversation attached.

Works where customers write

One agent, the same knowledge, on WhatsApp Business, Instagram direct messages and a chat widget on your site.

Connects to your tools

Order lookups, CRM stages and your own endpoints, so the agent works with real data instead of guessing.

You stay in control

Automation you can check, test and approve

Every answer shows its work, and anything that changes something can wait for a person.

Approve before it acts

Refunds, payment links and other actions that change something wait for a teammate's approval.

Test before customers see it

Chat with your agent as a customer. Lookups run for real; anything that writes is mocked.

See every step

Every answer shows which tools ran, what changed and what it cost, so nothing happens in a black box.

Channels

Official Meta APIs. Your accounts stay yours.

  • WhatsApp Business and Instagram, the official wayFluxy connects through Meta's own APIs, not workarounds.
  • Your number and accounts stay yoursDisconnect at any time from the console or from Meta's business settings.
  • A chat widget for your siteOne script tag. It takes your colour and answers in your customer's language.

Fluxy connects to WhatsApp Business Platform and Instagram messaging through Meta's official APIs. Your business keeps ownership of its phone number and accounts and can disconnect at any time from the console or from Meta's business settings.

On your site

A chat widget that feels like your brand

One script tag. It takes your colour, answers in your customer's language, and shows when the agent is writing.

Connects to the tools you already use

  • Shopify
  • WooCommerce
  • ikas
  • trendyol
  • HubSpot
  • pipedrive
  • Stripe
  • BigQuery

FAQ

Questions teams ask before going live

Anything else? Write to info@getfluxy.io and a person will answer.

Does it work with my existing WhatsApp number?

Fluxy connects through Meta's official WhatsApp Business Platform. The number is checked with Meta during setup, and the number and account stay yours.

What happens when the agent does not know an answer?

It says so instead of guessing, and hands the conversation to your team with the full history, so the customer never has to repeat themselves.

Can it take actions like refunds or payment links?

Yes, through your connected tools. Actions that change something can wait for a teammate's approval before they run.

Which tools can it connect to?

Shopify, WooCommerce, ikas, Trendyol, HubSpot, Pipedrive, Stripe and BigQuery today, and your own endpoints as custom tools.

Can I try it before customers see it?

Test mode lets you chat with your agent as a customer. Lookups run for real and every action that writes is mocked, so nothing is sent or charged.

Contact

Talk to a person

Fluxy is operated by 1924 Digital in Istanbul, Turkey. Write to us for sales, support, privacy requests or anything else.

Book a demo info@getfluxy.io
In a demo call
  • A test agent connected to your website
  • Your real customer questions, answered live
  • Channels, handover and approvals, step by step